This is a short-term training product that transforms traditional billing processes into an integral component of your firm’s marketing plan.

Features:

• Increasing fees and collections via pre-engagement discovery of client’s needs and preferences
• Using preview billing to win further business
• How to move from hourly billing into value billing
• How to use a billing complaint to build client relationships

These skills support your firm or practice’s key client management, CRM, cross marketing and client retention systems. The training includes practical tips, role-playing, client testimonials and templates.